--- title: Who Oprising Is For | MSP Leadership, Service and Audit description: Built for MSP leaders, Service Managers, compliance and finance teams who need clarity, accountability, and measurable Service Improvement --- [Skip to content](https://www.oprising.com/roles#main-content) [![Oprising logo](https://www.oprising.com/hs-fs/hubfs/Oprising_FinalLogo%5BNoStrap%5D.jpg?width=250&height=130&name=Oprising_FinalLogo%5BNoStrap%5D.jpg)](https://www.oprising.com/) - How Oprising Works Show submenu for How Oprising Works - [Features](https://www.oprising.com/features) - [Outcomes and Results](https://www.oprising.com/case-study) - [Solutions by Role](https://www.oprising.com/roles) - [Comparisons](https://www.oprising.com/oprising-vs) - [Demo](https://www.oprising.com/demo) - [FAQ](https://www.oprising.com/faqs) - [Pricing](https://www.oprising.com/pricing) - Resources Show submenu for Resources - [Free Get Stuff Done Sessions](https://www.oprising.com/focus-fridays) - [Events/Webinars](https://www.oprising.com/events) - [RoI Calculator](https://www.oprising.com/roi-calc) - [Quick CSI Process Check](https://michelle-gmvqasjx.scoreapp.com/) - [Service Managers Accelerator](https://www.oprising.com/accelerator) - [Service KPIs Download](https://www.oprising.com/kpis) - [SIP Templates Download](https://www.oprising.com/sip-template-pack) - [Insights](https://www.oprising.com/insights) - [FAQs](https://www.oprising.com/faqs) - [Business Case Justification - 1 Pager](https://www.oprising.com/hubfs/Oprising%20MSP%201%20Pager%20and%20Business%20Case%20Justification-2.pdf) - [About](https://www.oprising.com/about) Show submenu for About - [Terms of Use](https://www.oprising.com/tos) - [Privacy Policy](https://www.oprising.com/privacy) - [Contact](https://www.oprising.com/contact) Show submenu for Contact - [Support](https://www.oprising.com/support) Open main navigation Close main navigation - How Oprising Works Show submenu for How Oprising Works - [Features](https://www.oprising.com/features) - [Outcomes and Results](https://www.oprising.com/case-study) - [Solutions by Role](https://www.oprising.com/roles) - [Comparisons](https://www.oprising.com/oprising-vs) - [Demo](https://www.oprising.com/demo) - [FAQ](https://www.oprising.com/faqs) - [Pricing](https://www.oprising.com/pricing) - Resources Show submenu for Resources - [Free Get Stuff Done Sessions](https://www.oprising.com/focus-fridays) - [Events/Webinars](https://www.oprising.com/events) - [RoI Calculator](https://www.oprising.com/roi-calc) - [Quick CSI Process Check](https://michelle-gmvqasjx.scoreapp.com/) - [Service Managers Accelerator](https://www.oprising.com/accelerator) - [Service KPIs Download](https://www.oprising.com/kpis) - [SIP Templates Download](https://www.oprising.com/sip-template-pack) - [Insights](https://www.oprising.com/insights) - [FAQs](https://www.oprising.com/faqs) - [Business Case Justification - 1 Pager](https://www.oprising.com/hubfs/Oprising%20MSP%201%20Pager%20and%20Business%20Case%20Justification-2.pdf) - [About](https://www.oprising.com/about) Show submenu for About - [Terms of Use](https://www.oprising.com/tos) - [Privacy Policy](https://www.oprising.com/privacy) - [Contact](https://www.oprising.com/contact) Show submenu for Contact - [Support](https://www.oprising.com/support) - [Request Trial](https://www.oprising.com/get-started) [Request Trial](https://www.oprising.com/get-started) # Who Oprising Helps at your MSP No matter your role, the cost usually hides in the same places. ## Founder / CEO: Scale without fragility. Oprising identifies what to improve, provides clear guidance on how to fix it, and helps you sustain progress - with evidence for customers, boards, and investors.     ## COO: Less firefighting, more finish lines. Oprising establishes an improvement cadence with visibility, prioritisation, and reliable follow‑through.     ## Service Managers & Teams: Confidence, clarity, and practical tasks with definitions of “done.” Recurring incidents reduce, communication improves, and improvement work survives the ticket queue.     ## Compliance and Audit: Auditors expect evidence of ongoing improvement. Oprising provides baselines, action logs, dates, owners, and progression visuals.     ## Finance: Service chaos is expensive: rework, repeats, escalations, overtime, consultant cycles, and churn all increase cost. Oprising reduces leakage and builds durable internal capability for a predictable subscription.     ## Other Teams: Oprising provides both a 60,000 ft MSP review and a deep Service Delivery analysis. It gives you clarity on performance gaps, priorities, and how Service Excellence supports growth and customer experience.   | **The Issue** | **MSP Leadership** | **Service Managers** | **Technical Teams** | **Compliance/Audit** | | --- | --- | --- | --- | --- | | **Can't prove ROI/impact of your service** | 🔴 Critical | 🟡 High | 🟢 Medium | 🟡 High | | **Firefighting/recurring issues** | 🟡 High | 🔴 Critical | 🔴 Critical | 🟢 Medium | | **No clear roadmap** | 🟡 High | 🔴 Critical | 🟡 High | 🟢 Medium | | **Initiatives stall/forgotten** | 🔴 Critical | 🔴 Critical | 🟡 High | 🟢 Medium | | **Don't know what "good" looks like** | 🟡 High | 🔴 Critical | 🟡 High | 🟡 High | | **Lack implementation guidance** | 🟢 Medium | 🔴 Critical | 🔴 Critical | 🟢 Medium | | **Expensive consultants** | 🔴 Critical | 🟡 High | 🟢 Low | 🟢 Medium | | **Can't justify premium pricing** | 🔴 Critical | 🟢 Medium | 🟢 Low | 🟢 Low | | **Audit anxiety/evidence gaps** | 🟢 Medium | 🟡 High | 🟢 Low | 🔴 Critical | | **Tool overload/buried tasks** | 🟢 Medium | 🟡 High | 🔴 Critical | 🟢 Medium |   ## Where the cost hides: Repeat tickets, rework, stalled initiatives, churn, consultant cycles, and key‑person risk - all measurable leaks that Oprising helps identify and reduce through structured, ongoing improvement.   [![Oprising](https://www.oprising.com/hs-fs/hubfs/Oprising.png?width=256&height=86&name=Oprising.png "Oprising")](https://www.oprising.com) [Follow us on LinkedIn](https://www.linkedin.com/company/oprising) Service Improvement for MSPs Copyright: Oprising Ltd© 2024 Contact [hello@oprising.com](mailto:hello@oprising.com) Oprising Ltd (15976134), (+44) 0333 358 3786 [Privacy Policy](https://www.oprising.com/privacy) [Terms of Service](https://www.oprising.com/tos)