Service Manager Hub - Community Terms of Service

Dated: 7 May 2024

1. Introduction
Service Managers Hub ("we," "our," or "the Platform") is a community platform operated by Oprising Ltd ("Oprising"). By accessing or using servicemanagershub.bettermode.io, you agree to be bound by these Terms of Service.

2. Platform Ownership
Service Managers Hub is an initiative powered by Oprising Ltd. The platform is hosted on Bettermode and operates as a professional community for service management professionals.

3. Membership
3.1. Eligibility
- Membership is open to service management professionals
- Members must be 18 years or older
- Members must provide accurate and complete information during registration

3.2. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account
- You agree to notify us immediately of any unauthorized access
- You are responsible for all activities under your account

4. Community Guidelines
4.1. Acceptable Use
- Engage in professional and constructive discussions
- Share relevant industry knowledge and experiences
- Respect intellectual property rights
- Maintain professional conduct

4.2. Prohibited Activities
- Spam or unsolicited promotional content
- Harassment or discriminatory behaviour
- False or misleading information
- Unauthorized commercial solicitation
- Content that violates any applicable laws

5. Content
5.1. User-Generated Content
- You retain ownership of content you post
- You grant Oprising a non-exclusive license to use, display, and distribute your content
- You are responsible for ensuring you have the right to share any content

5.2. Platform Content
- Platform content remains the property of Oprising or its licensors
- You may not reproduce or distribute platform content without permission

6. Vendor Directory
6.1. Listing Requirements
- Vendors must provide accurate information
- Listings are subject to review and approval
- Oprising reserves the right to remove listings

7. Data Collection and Privacy
- We collect and process data as outlined in our Privacy Policy
- By using the platform, you consent to join the Oprising mailing list
- You can opt-out of marketing communications at any time

8. Termination
- We reserve the right to terminate or suspend accounts
- You may terminate your account at any time
- Upon termination, you lose access to member-only features

9. Disclaimers
- The platform is provided "as is"
- We do not guarantee continuous, uninterrupted access
- We are not responsible for user-generated content
- We do not endorse vendor products or services

10. Limitation of Liability
Oprising shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform.

11. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the platform constitutes acceptance of modified terms.

12. Governing Law
These terms are governed by the laws of England and Wales.

13. Contact
For questions about these terms, contact: community@servicemanagershub.com